Developing a Path to Partnership

Developing a Path to Partnership

Last week, I was in a closing call with a new enterprise client. At one point, the Director of North American Sales, who was part of the buying group, broke into this huge smile. “I love that you just did a ‘trial’ close,” he said. “It was awesome the way you stepped...
Product-Led Growth Is Human-Led Growth

Product-Led Growth Is Human-Led Growth

If we build it, they will come… This is the PLG (product-led growth) story. Here’s a little secret: the PLG model is more human-led growth (HLG) than product-led growth. PLG works when product, success, and marketing teams work together, effectively with an agile...
A Growth Mindset is Not Enough

A Growth Mindset is Not Enough

Growth mindset is not enough. Because one alone cannot achieve business excellence. This is a lesson I was introduced to early in my career. But it took me years to figure it out. Six months into my very first revenue leadership role, my CEO sat me down and said:...