Don’t show up and throw up

Don’t show up and throw up

No, I’m not talking about the endless waves of illness running through schools right now (though I feel that pain deeply). I’m talking about the all-too-common B2B sales tactic where reps jump on a call and immediately start feature-dumping. The thinking seems to...
ABM and Multi-Threading

ABM and Multi-Threading

Companies that invest in multi-threaded customer relationships experience higher renewal rates, stronger profitability, and more defensible revenue streams.  It is this powerful business logic that is leading the Account Management function to step back into the...