Engagement Highlights
– Developed a value driven messaging and a buyer qualification framework focused on the critical goals that support deal closes
– Improved 1st call to closed won conversion from 10% to 18.7% through more disciplined call management, messaging and prospect qualification
– Supported a shift in sales trajectory toward tripling sales bookings
The Opportunity
Mainstay needed a more predictable sales approach to support ambitious growth goals and move beyond inconsistent founder-led selling. The company also needed a stronger way to qualify prospects around the critical goals that drive buying decisions.
As an AI-enhanced conversational messaging platform for higher education, Mainstay had developed a differentiated approach to student engagement that moved beyond one-way texts and one-time nudges. But with the two co-founders and one dedicated seller each using different messaging and qualification strategies, sales execution lacked the consistency and predictability needed to scale.
The Solution
Mainstay partnered with Winalytics to build a more disciplined sales motion.
– Built a shared sales playbook across the team.
– Created buyer-focused messaging and qualification around critical goals.
– Coached sellers using call reviews and deal-specific skill development.
– Supported recruiting and onboarding for new sales hires.
The Results
– 18.7% first-call-to-closed-won conversion, up from 10%.
– 3x sales booking trajectory YoY.
– 1 repeatable recruiting and onboarding strategy for new sellers.
